π¦ Pre-Order Policy Summary
π§π· PortuguΓͺs
Produtos em pre-order tΓͺm prazo mΓnimo de 15 dias ΓΊteis, podendo variar conforme fornecedor, logΓstica internacional ou alfΓ’ndega. Pedidos sΓ£o enviados apenas quando todos os itens estiverem disponΓveis e o pagamento total concluΓdo. Itens Γ pronta entrega comprados junto de pre-order serΓ£o enviados juntos, salvo solicitaΓ§Γ£o com frete adicional.
Pagamento: 100% na compra ou 50% de entrada (envio apΓ³s pagamento total), exceto Klarna e PayPal.
Adicione seu WhatsApp no checkout para receber atualizaΓ§Γ΅es. InformaΓ§Γ΅es gerais tambΓ©m sΓ£o enviadas no Grupo VIP.
Um pedido sΓ³ Γ© considerado atrasado apΓ³s 30 dias alΓ©m da estimativa. Em caso de atraso, oferecemos voucher no valor pago ou troca por outro item disponΓvel.
NΓ£o realizamos reembolso em pre-order.
Se o item for aberto pela alfΓ’ndega ou chegar com danos/itens faltando, vocΓͺ pode escolher: receber o item, receber um voucher ou solicitar nova pre-order
Cancelamento: nΓ£o Γ© permitido apΓ³s a reserva, pois o item Γ© solicitado exclusivamente para o cliente.
π¬π§ English
Pre-order items require a minimum of 15 business days and may vary due to supplier availability, international logistics or customs. Orders ship only when all items are in stock and full payment is completed. In-stock items purchased with pre-order items will ship together unless requested otherwise (extra postage may apply).
Payment: Full payment at checkout or a 50% deposit (shipping only after full payment), except Klarna and PayPal.
Add your WhatsApp number at checkout for updates. General information is also shared in our VIP Group.
An order is considered delayed only after 30 days beyond the estimate. If delayed, we offer a voucher equal to the amount paid or an exchange for another available item.
Refunds are not issued for pre-order items.
If the item is opened by customs or arrives damaged/missing parts, you may choose to receive it as is, receive a voucher or request a new pre-order.
Cancellation:not allowed after the reservation, as the item is ordered specifically for the customer.