๐ฆ Pre-Order Policy Summary
๐ง๐ท Portuguรชs
Produtos em pre-order tรชm prazo mรญnimo de 15 dias รบteis, podendo variar conforme fornecedor, logรญstica internacional ou alfรขndega. Pedidos sรฃo enviados apenas quando todos os itens estiverem disponรญveis e o pagamento total concluรญdo. Itens ร pronta entrega comprados junto de pre-order serรฃo enviados juntos, salvo solicitaรงรฃo com frete adicional.
Pagamento: 100% na compra ou 50% de entrada (envio apรณs pagamento total), exceto Klarna e PayPal.
Adicione seu WhatsApp no checkout para receber atualizaรงรตes. Informaรงรตes gerais tambรฉm sรฃo enviadas no Grupo VIP.
Um pedido sรณ รฉ considerado atrasado apรณs 30 dias alรฉm da estimativa. Em caso de atraso, oferecemos voucher no valor pago ou troca por outro item disponรญvel.
Nรฃo realizamos reembolso em pre-order.
Se o item for aberto pela alfรขndega ou chegar com danos/itens faltando, vocรช pode escolher: receber o item, receber um voucher ou solicitar nova pre-order
Cancelamento: nรฃo รฉ permitido apรณs a reserva, pois o item รฉ solicitado exclusivamente para o cliente.
๐ฌ๐ง English
Pre-order items require a minimum of 15 business days and may vary due to supplier availability, international logistics or customs. Orders ship only when all items are in stock and full payment is completed. In-stock items purchased with pre-order items will ship together unless requested otherwise (extra postage may apply).
Payment: Full payment at checkout or a 50% deposit (shipping only after full payment), except Klarna and PayPal.
Add your WhatsApp number at checkout for updates. General information is also shared in our VIP Group.
An order is considered delayed only after 30 days beyond the estimate. If delayed, we offer a voucher equal to the amount paid or an exchange for another available item.
Refunds are not issued for pre-order items.
If the item is opened by customs or arrives damaged/missing parts, you may choose to receive it as is, receive a voucher or request a new pre-order.
Cancellation:not allowed after the reservation, as the item is ordered specifically for the customer.