๐ฆ Pre-Order Policy Summary
๐ง๐ท Portuguรชs
Produtos em pre-order tรชm prazo mรญnimo de 15 dias รบteis, podendo variar conforme fornecedor, logรญstica internacional ou alfรขndega. Pedidos sรฃo enviados apenas quando todos os itens estiverem disponรญveis e o pagamento total concluรญdo. Itens ร pronta entrega comprados junto de pre-order serรฃo enviados juntos, salvo solicitaรงรฃo com frete adicional.
Pagamento: 100% na compra ou 50% de entrada (envio apรณs pagamento total), exceto Klarna e PayPal.
Adicione seu WhatsApp no checkout para receber atualizaรงรตes. Informaรงรตes gerais tambรฉm sรฃo enviadas no Grupo VIP.
Um pedido sรณ รฉ considerado atrasado apรณs 30 dias alรฉm da estimativa. Em caso de atraso, oferecemos voucher no valor pago ou troca por outro item disponรญvel.
Nรฃo realizamos reembolso em pre-order.
Se o item for aberto pela alfรขndega ou chegar com danos/itens faltando, vocรช pode escolher: receber o item, receber um voucher ou solicitar nova pre-order
Cancelamento: nรฃo รฉ permitido apรณs a reserva, pois o item รฉ solicitado exclusivamente para o cliente.
๐ฌ๐ง English
Pre-order items have a minimum lead time of 15 business days, which may vary depending on the supplier, international logistics, or customs. Orders are only shipped once all items are available and full payment is completed. In-stock items purchased with pre-order items will be shipped together unless requested otherwise with additional shipping costs.
Payment: 100% at the time of purchase or a 50% down payment (shipping after full payment), excluding Klarna and PayPal.
Add your WhatsApp at checkout to receive updates. General information is also sent to the VIP Group.
An order is only considered delayed after 30 days beyond the estimate. In case of delay, we offer a voucher for the amount paid or an exchange for another available item.
We do not offer refunds on pre-orders.
If the item is opened by customs or arrives with damages/missing items, you can choose to: receive the item, receive a voucher, or request a new pre-order.
Cancellation: not allowed after reservation, as the item is requested exclusively for the customer.